Sharleen Dsouza, Bloomberg Quint
Mumbai, 10 February 2017
than seven years after launching the Vivanta brand and four years after
inaugurating its first Gateway property, Indian Hotels Co Ltd. has
decided to re-brand the two verticals and bring them back under the Taj
All existing properties run by the Taj Group will
now be classified under four categories -- Taj Hotels, Taj Palaces, Taj
Resorts and Taj Safari. Only its budget chain, Ginger Hotels, will
continue to be operated under the existing brand.
brand consultants maintain that this entire exercise will have no
impact on the company’s performance in the near term. They peg the
benefit of reclassification seeping in only after five years, if at all.
also argue that the rebranding exercise by the hotel major won’t do
much to change the perception in the mind of the consumer, which has
been dented due to a drop in service quality.
Dutta, chief executive officer at Third Eyesight, a retail and brand
consultancy firm, is not so critical of the new strategy stating that
the new branding will help Taj classify its properties better and build
market share over a period of time.
house IIFL Ltd. says Indian Hotels’ long-term strategy is to chase
profitability over a period of time. "The earlier positioning didn’t do
much for the consumer. There was a sense of ambiguity in the minds of
the consumer with the earlier classification of hotels. It is very
clear that the company is now looking to improve its bottom line,"
according to Amar Ambani, Head Of Research At IIFL Ltd.
The rebranding will be complete by the end of 2017, the company said.
Sharma, chief revenue officer of Taj Hotels, Palaces, Resorts, and
Safaris, said the company will spend not more than three to four
percent of its revenue on the rebranding exercise.
Hotels’ consolidated revenue in the quarter ended December stood at Rs
1,129.29 crore, down 2.8 percent year-on-year compared to Rs 1,162.19
crore. Its net profit rose to Rs 93 crore compared to Rs 13 crore in
the year-ago period.
The reclassification of hotels will not have an impact on the pricing strategy of the Taj Hotels properties, the company said.